Reviews
| 5 star | 83 | 83% |
| 4 star | 10 | 10% |
| 3 star | 5 | 5% |
| 2 star | 1 | 1% |
| 1 star | 0% |
Customer Images
brian m.
I am completely satisfied with my purchase, getting over 50 miles on a charger level 2 and 3 with pedaling, shipping was great no damage of any kind, easy to assemble. They give you the tools! everything was good 💯
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
Anthony Whittley
Absolutely love the bike. So far, I've yet to use anything but eco mode. That includes some short, steep inclines where I'm out of saddle, puhing the pedals. For me the bikes a keeper. I would have given it a five star rating except for quality control and and support, Assembling the bike was easy. First ride was not good. Terrible grinding noise when I pedaled. Customer service was not much help. I replaced the pedals, but that wasn't the problem. Ended up at my local bike shop. Both wheels were out of true, rear brake was rubbing, belt needed adjustment. After $150 for repairs the bike was running great. Then noticed the rear light was not working. Had to get a replacement from Ride1Up. This required removal of rear wheel to put on the new light. All of this was due to poor quality control as it all hads to do with the assembled rear end. No excuse. After all of this, I still love the bike. It's exactly what I was looking for. Single speed, belt drive and light weight for an ebike.
Anthony Whittley
Absolutely love the bike. So far, I've yet to use anything but eco mode. That includes some short, steep inclines where I'm out of saddle, puhing the pedals. For me the bikes a keeper. I would have given it a five star rating except for quality control and and support, Assembling the bike was easy. First ride was not good. Terrible grinding noise when I pedaled. Customer service was not much help. I replaced the pedals, but that wasn't the problem. Ended up at my local bike shop. Both wheels were out of true, rear brake was rubbing, belt needed adjustment. After $150 for repairs the bike was running great. Then noticed the rear light was not working. Had to get a replacement from Ride1Up. This required removal of rear wheel to put on the new light. All of this was due to poor quality control as it all hads to do with the assembled rear end. No excuse. After all of this, I still love the bike. It's exactly what I was looking for. Single speed, belt drive and light weight for an ebike.
Joel C.
Unbelievable bike! I have the Carbon Belt Medium. Rides like a true road bike, nimble and quick. But has the benefit of being electric when you that additional assist. Also has throttle (other bikes on the market don't have that) for when you get really tired. But the real joy is pedaling it. Because the pedal assist gives you that extra kick to make biking fun.
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I love it!
A well built solid bike with amazing performance
I love this bike! It has a simplicity and elegance to the design, the small display, the perfect lights, the battery pack. It rides very smooth and is light for an e-bike. I am very happy with my purchase!
Great ebike. Enjoying 20 mile rides.
Absolutely love this bike. The ability to coast on the motor and have a great 10 speed bike is so great and I love it compared to my old bike. Super happy with it
This bike is absolutely fantastic! It is beautifully balanced and nimble, making it easy to get around pedestrians and other bikes and to ride in traffic. Really like how quiet the motor is, and the fine-tuned speed. This is my first bike in decades and I would highly recommend it!