Reviews
| 5 star | 69% | |
| 4 star | 8% | |
| 3 star | 4% | |
| 2 star | 8% | |
| 1 star | 8% |
Customer Images




All sales are final, no returns or cancellations.
Replacement key for your Ride1up electric bike. Keys are made to order and estimated delivery time is 1-2 weeks for most bikes, with the exception of the Prodigy models which take 3-5 weeks.
PLEASE INCLUDE YOUR 3 DIGIT KEY #(NUMBER) AFTER YOUR NAME IN THE SHIPPING FIELD AT CHECK OUT. LOCATED ON YOUR BIKE LOCK’S CYLINDER
Prodigy models use a 4 digit key (Please note that estimated delivery timelines are 3-5 weeks)

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| 5 star | 69% | |
| 4 star | 8% | |
| 3 star | 4% | |
| 2 star | 8% | |
| 1 star | 8% |
Customer Images




Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.
Learn MoreEvery Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply
Learn MoreWe're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply
Learn MoreOn All Bikes to Contiguous 48 States. Direct shipping to Canada starts at $100. Exclusions Apply.
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I paid for my keys in July, and I never received them, and today is September the 24th. This makes no sense. 8 weeks waiting, and still have not received my keys. All they keep saying to me is, I’ll reach out to the The manufacturer, with no success. They was always making excuses for the Delay. And would not Composite me at all. Bad customer service.
Lost keys, have no other choice but to get these pricey keys
Wonderful and great team.. I love my bike 🏍️
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. 5”5 215 full suspension 🏍️
My bike key was in my purse that was stolen. First, $50 for just a regular key that is machine cut is a ridiculous price. The fact that I had to wait more than a month for the key, forcing me to run an extended outdoor extension cord from my second floor apartment as the bike with battery is to heavy to carry upstairs was further ridiculousness. Last strike, while the keys manage, with some intense jiggling to fit the lock and open the battery lock, it takes a lot of work to insert the key and remove it.
$50 US for a piece of metal – a little too steep
Easy purchase. Came on time. I wish they were a bit cheaper – $50 is steep for a pair of keys.